State of Health and Social Care Study

Introduction:

Healthwatch Lincolnshire takes the pulse of health and social care ahead of NHS and council changes.

A major new study by Healthwatch Lincolnshire will measure how health and social care is working in the county ahead of changes to the way health and care is managed and provided.

The Healthwatch Lincolnshire ‘State of Health and Social Care study’ gives people the chance to share recent health and social care experiences to show what it is like to use these services in Lincolnshire.

The results of this study will be used to inform health and care providers of the concerns and issues faced by residents and measure the effectiveness of services ahead of any upcoming changes, which could have an impact on the people of Lincolnshire.

These include national and local changes to the NHS and proposed changes to local councils. This is in addition to the plans being driven by the government’s Department of Health and Social Care and the recent release of the 10-Year Health Plan.

Healthwatch Lincolnshire is the county’s independent champion for health and social care. For more than 10 years, it has gathered health and social care feedback and used its findings to push for meaningful change.

About the Survey

The survey covers:

• Your most recent experience of health services
• Your most recent experience of care services
• GP (general practice) services
• Pharmacy services
• Dental services
• Community health services – including community nursing, occupational and physiotherapy, Lincolnshire Stroke Service and palliative end of life care
• Hospital services – including planned, inpatient and emergency care
• Mental health services
• Social care – including home care, care homes, children’s services, Lincolnshire Carers Service, home adaptations and equipment for independence
• Wellbeing and lifestyle services – for example Wellbeing Lincs and One You Lincolnshire
• Charity, voluntary, community or faith organisations or groups

Accessing the Survey

The survey is available online and depending on which services have been used in the past year, will take 5 to 15 minutes to complete.

The complete the survey, please follow this link to the Smart Survey website.

The survey is split into sections. Depending on your answers you may not need to answer all the questions.

If you have not experienced one or more of the services listed further above in the past 12 months you will be moved onto another section.